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Privacy Policy

Effective Date: April 8, 2026

Last updated: April 8, 2026

1. Introduction and Scope

This Privacy Policy describes how Future Energy Trading and Exchange Dynamics (“Fuente”) collects, uses, and protects personal data of individuals who visit our website (https://fuentedynamics.com) or interact with us digitally. Fuente is a privately held company focusing on cross-border trade and supply of electricity.


Fuente is committed to the highest standards of transparency and data protection. We process all personal data in strict accordance with Law No. 06/L-082 on the Protection of Personal Data in Kosovo and the principles of the General Data Protection Regulation (GDPR).

2. Information We Collect

We collect information to provide better services to our stakeholders and the public. This collection occurs in two ways:

(i) Information You Provide Voluntarily

When you interact with our website (e.g., via contact forms, newsletter sign-ups, or recruitment/procurement inquiries), we may collect:

  • Full name, title, and professional affiliation.
  • Email address, phone number, and physical address.
  • The substance of any message, inquiry, or request submitted through our portal.

(ii) Information Collected Automatically

To ensure the technical functionality and security of our website, we automatically collect:

  • IP address, browser type, operating system, and access times.
  • Pages viewed, duration of visit, and navigation paths.
  • Approximate location based on IP address (country/city level).

3. Purpose of Processing

Fuente processes your data for the following legitimate purposes:

  • Responding to inquiries and providing updates on Fuente related implementation.
  • Managing procurement processes and employment applications.
  • Analyzing website traffic to improve user experience and content relevance.
  • Complying with legal and regulatory requirements and meeting reporting requirements set by law.
  • Protecting our digital infrastructure from unauthorized access or cyber threats.

4. Legal Basis for Processing

We process personal data based on the following legal grounds:

  • Where you have given clear consent for a specific purpose.
  • When processing is necessary for compliance with Kosovo law or internal rules and regulations.
  • When processing is required to enter into or perform a contract.

5. Cookies and Tracking Technologies

Our website uses “cookies” to enhance functionality.

  • Necessary Cookies: Required for the website to function securely.
  • Analytical Cookies: We use services like Google Analytics to understand how visitors interact with the site.
  • Third-Party Content: We may embed content (e.g., YouTube videos) that may track your interaction according to their own privacy policies.

You can manage your cookie preferences through your browser settings at any time. However, disabling certain cookies may affect the functionality of our website. Further details are set out in the Cookies Policy.

6. Data Sharing and International Transfers

Fuente does not sell or rent your personal data. Data may be shared with Kosovo public and regulatory authorities and trusted third-party vendors operating under strict confidentiality agreements. As Fuente’s business activities involve cross-border trading, some data may have to be processed in the United States, the EU and other countries. In such cases, we ensure that adequate safeguards are in place to protect your data.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by Kosovo law. Once the retention period expires, data is securely deleted or anonymized.

8. Your Legal Rights

Under Kosovo Law and GDPR, you have the following rights regarding your personal data:

  • The right to request a copy of the data we hold about you.
  • The right to correct inaccurate or incomplete data.
  • The right to request data deletion under certain conditions set out in law.
  • The right to limit how we process your data.
  • The right to object to processing based on legitimate interests.
  • The right to receive your data in a structured, machine-readable format.

9. Data Security

We implement strict technical and organizational measures, including encryption, firewalls, and secure access controls, to protect your information from unauthorized access, loss, or alteration.

10. Contact Information and Redress

If you have questions about this policy or wish to exercise your rights, please contact our Data Protection Officer:

Email: [email protected]

Address: Rr. Tirana, Objekti Prime Group, C4/3, Llamella D Kati 2, nr.4, Prishtina, Kosovo

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Information and Privacy Agency (AIP) of the Republic of Kosovo.

11. Updates to This Policy

We reserve the right to update this policy to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated “Last Updated” date.